Just before calling otherwise emailing, cut each other on your own and you can customer support day by checking it guide, the newest X-Airplane Training Foot, or even the X-Planes Q & Web site to own responses. (You should check this through the fresh directions based in the part “Updating X-Plane” of one’s chapter Configuring and you can Tuning Your own X?Planes https://datingmentor.org/nl/muddy-matches-overzicht/ Installation.)

How-to Document an insect Declaration

Whenever sending an insect statement, delight include as frequently advice that you could-anything that the fresh X?Airplane innovation crew could need to discover so you’re able to reproduce brand new description. Including (but is not restricted so you’re able to) another advice:

• The program involved (X-Jet, Airplane Founder, an such like.)
• The new operating system getting used
• The fresh form of X?Planes concerned
• Brand new apparatus being used (when your material only occurs when using certain gear)
• A copy of your scenery otherwise routes for the matter
• A copy of your log.txt
• A copy of your own Fruit Crash Report (Mac computer users will find this when you look at the (your property index)/Library/Logs/DiagnosticReports/)
• The actual measures (as the specific and you may action-by-step that one may) needed to replicate the challenge

Filing research that have X?Airplane saying “My personal rate signal can not work” will likely be you to definitely partial for a couple of explanations

Make sure you are employing the brand new types of X?Airplane (this includes making certain that you are not using an outdated shortcut).

Disable people connect-in or 3rd-group add-ons. (Excite statement insects in the third-team add ons on increase creator, perhaps not the brand new X?Airplanes group.)

Query for the X-Jet Q & An internet site . if you’re not yes whether or not you have good bug otherwise a technology support situation. […]